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Why
choose Collision Dr?
We take care of the whole
process for you. Just give us a call. We understand
the last thing on your mind is to deal with your
insurance company. Let us handle everything for you.
We will pick up your car and drop it off when its
done. Everything streamlined for your convenience.
The way customer service should be.
Four Easy Steps for your
Convenience:
1. Free Tow and Pickup
2. We will deal with your
Insurance.
3. Competitive Price.
Quality Guaranteed.
4. We will drop off your car
anywhere in the Bay Area!
Consumer's Rights: Know your
rights as a consumer for auto repair
Do I need to obtain three estimates?
You can do as many estimates as you like. Three
estimates will give you a better idea of what to
expect as far as pricing is concerned.
Do I have to take my vehicle to an insurance
company drive-in claims facility for an estimate?
It is not required for you to go to a insurance
company drive-in claims facility. You can choose to
go get an estimate at wherever is most convenient to
you, it is your right. The only thing required is
that you notify your insurance company of the
vehicle's location so that a claims adjuster can
examine it.
If I go to an insurance company’s drive-in claims
facility, do I have to take my vehicle to one of its
preferred shops for repair?
There are no laws or regulations requiring you to go
to any specific repair shop, however, some insurance
companies practice the policy of only paying for
vehicle damages equal to the estimate amount
prepared at one of its preferred shops. However,
keep in mind that you are the vehicle owner.
Don’t let your insurance company take away your
freedom of choice!
Am I required to notify my insurance company
before repairs being on my vehicle?
YES.
Your insurance policy requires you to notify your
insurance company and make a claim report. Once a
claim report has been made, you may proceed to leave
your vehicle at the repair facility of your choice
and notify the insurance company claim
representative or adjuster where your damaged
vehicle may be inspected. Once a claim
representative or adjuster has had an opportunity to
inspect your vehicle, you may authorize repairs to
begin.
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